Privacy Policy
At De Kempen Forest Cabin, we highly value your privacy. In this privacy policy, you can read what personal data we collect, why we do so, how we secure it, and what your rights are. This policy applies to our website and the services we offer.
1. Who are we?
Boshuisje de Kempen
We are responsible for processing your personal data.
2. What data do we collect?
When you make a booking or contact us, we may process the following data:
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Personal details: name, email address, telephone number, town/city of residence.
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Booking details: dates of stay, number of guests.
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Mandatory registration details: place of residence and country of origin (required for the Hilvarenbeek municipal night register).
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Use of park facilities: we may share your details with Summio Parc Duc de Brabant and Chaletpark Kempenbos so that you can use their facilities.
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Communication data: messages via email and WhatsApp.
3. Payments
Payments are processed via Stripe Payments, which is linked to our booking system (Bookingmood). Payment details, such as credit card numbers, are processed directly by Stripe; we do not have access to this information. Stripe processes your data in accordance with its own privacy policy.
4. What do we use your data for?
We use your data exclusively for the following purposes:
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Processing your booking at Boshuisje de Kempen.
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Providing information about your stay (such as access instructions and house rules).
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Registering you in the Hilvarenbeek municipal night register.
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Providing access to the facilities at the Summio and Kempenbos parks.
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Processing payments via Stripe.
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Complying with legal obligations, such as tax legislation.
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Communicating with you regarding your stay (via email and WhatsApp).
5. Third parties and software
To provide our services, we use external software, platforms, and tools that may process your data:
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Bookingmood – booking management
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Stripe – payment processing
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Gmail – email traffic
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Google Drive – document management
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Wix.com – website management and hosting
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WhatsApp – direct communication
These parties process data under their own responsibility. We have concluded data processing agreements with some of them or adhere to their strict security terms.
6. Security of your data
We take appropriate technical and organisational measures to protect your data against misuse, loss, or unauthorised access. Examples include:
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Secure accounts using passwords and two-factor authentication (2FA).
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Only we, as the owners, have access to the systems.
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We do not share your data with third parties without a valid reason or legal obligation.
7. Data retention period
We do not retain your data for longer than is necessary. Statutory retention periods serve as our guiding principle. Once these periods have expired, your data will be securely deleted.
8. Your rights You have the following rights regarding your personal data:
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Right of access: you may request to see what data we hold about you.
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Right to rectification: you may have incorrect data amended.
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Right to erasure: you may ask us to delete your data, unless we have a legal obligation to retain it.
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Right to object: you may object to certain types of processing.
Would you like to exercise any of these rights? Please email us at info@boshuisjedekempen.nl.
9. Website data & cookies
Our website is built using Wix.com. Wix collects functional and technical data from visitors (such as IP addresses, browser types, and pages visited). This is necessary for the website to function properly.
In addition, we use Google Analytics with anonymised IP addresses. These statistics help us to analyse and improve the use of our website. We have configured Google Analytics so that:
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IP addresses are anonymised.
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No data is shared with third parties.
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Users are not tracked individually.
Because these settings are highly privacy-friendly, a cookie banner or prior consent is not required.
10. Changes to this privacy policy
We reserve the right to amend this privacy policy at any time. The most current version will always be available on our website. We recommend checking this page regularly.
Contact For any questions or requests regarding your data, please contact us at: